// pulse_check · operations audit

A full diagnosis of your operations. In one week.

Two hours of deep-dive calls into how your business is managed, where your team struggles, and how your company structure could be holding you back. You get a written report and a prioritised 90-day roadmap of the improvements that will unlock growth.

// why_an_audit

You can't fix what you're standing inside.

When you're the hub of every decision, every symptom feels equally urgent, so you fix the loudest problem, not the load-bearing one. You rewrite the SOP nobody follows, re-brief the hire that was mis-scoped from day one, and lose another week.

The Pulse Check puts an outside operator with a decade of pattern recognition inside your business for one week. I've sat in the seats your team sits in and run the teams you're running. That's why the diagnosis takes days, not months: where your week actually goes, which two or three changes give you one full day back every week, and what order to make them in.

The output is a sequenced to-do list you can execute with or without me, not a strategy deck.

// deliverables

Exactly what you get.

Async intake
A structured questionnaire plus access to your metrics before we ever talk, so call time goes on analysis rather than show-and-tell.
day_1
Deep dive call (2h total)
Deep-dives into business management, team and personnel issues, and business structure. Direct questions, honest answers.
days_2–3
Written ops report
The diagnosis: bottlenecks, root causes, and your founder-load quantified: where the hours go and why.
days_4–6
Prioritised 90-day roadmap
Every fix sequenced by leverage: what to change first, what it unlocks, and what can wait a quarter.
days_4–6
Live debrief
We walk the report together. You leave knowing exactly what to do next, and whether it's worth doing with me or on your own.
day_7
turnaround7 days
// pricing

One fixed fee. One week. Guaranteed.

Pulse Check — Operations Audit

async_intake + two_calls (1–2 h total)
written_ops_report + prioritised_90-day_roadmap
live_debrief · 1-week_turnaround · founder-led_only

Three fixes worth the fee, or you don't pay.

If the debrief doesn't hand you at least three fixes you'd happily pay $770 for, say so on the call and the fee is refunded in full. You keep the report either way. The risk is mine, not yours.

// client_log

From the client log.

[agency founder · google ads & seo agency]"You were the first person to actually act as a real sounding board – not just tell me what I wanted to hear. The workshop was epically useful. Implemented three things the same week."
[saas founder · $120k MRR · 8-person remote ops team]"Your operational advice has proven invaluable – I recovered 12 hours a week in the first month. My SEO team now runs their weekly sprint without me. I didn't think that was possible."
// faq

Questions founders ask before booking.

I already know what's broken. Why pay for a diagnosis?

You know the symptoms: you feel them every week. What founders rarely have is the sequence: which fix unlocks the others, which "urgent" problem is actually downstream of a structural one, and what to ignore for 90 days.

And if I only confirm what you already knew, the guarantee applies: three fixes worth the fee, or you don't pay.

What happens after the Pulse Check?

The roadmap is yours, and plenty of clients execute it themselves. Most roll into the done-with-you Implement engagement, where we build the systems together over three months. The bundle (Pulse Check + 3 months Standard for $12,000) credits your audit fee in full.

Do you talk to my team, or just me?

Primarily you: the founder's view plus the real numbers reveal most of the picture. Where it's useful, and always with your sign-off, I'll run short structured conversations with one or two key people. Team members are often remarkably honest with an outside operator.

How does the guarantee actually work?

Simply: if by the end of the live debrief you haven't heard at least three fixes worth $770 to your business, tell me on the call and the fee is refunded in full. No forms, no friction. You keep the report and the roadmap regardless.

// start_here

One week from now, you'll know exactly what to fix.

Written diagnosis, prioritised 90-day roadmap, live debrief. If it isn't worth the fee, you don't pay it.