// operations diagnostic · saas + agency founders

Are you drowning in 1-on-1s?

Every decision, every escalation, every "quick question" still lands on you. I build the operating system that gives you a full day back every week, within 90 days.

No sales pitch. You'll leave with 3 actionable fixes, whether we work together or not.

// diagnostic

Run the symptom check.

Six patterns show up in almost every founder-led company I audit. Tick the ones that sound like your week.

if (checked >= 2) → operations is the ceiling on your growthchecked = 0 → tick what applies; the rule updates live.

This isn't a team problem. It's a systems problem, and it's fixable.

// the operator

I've built the teams you're trying to manage.

I'm Andrew Venture. I spent a decade building, restructuring and systematising remote teams inside SaaS companies and digital agencies, in the exact roles you're struggling with: ads managers, SEO specialists, link builders, account managers.

I've lived inside these businesses rather than reading about them in case studies: hiring, firing, and restructuring remote teams for years. I usually know where the bottlenecks are before you finish describing them, because I've fixed the same ones dozens of times.

I only work with founders who are serious about getting out of the weeds. If you're not ready to delegate and let systems do their job, we're not the right fit, and I'll tell you so on the free call.

10+
years running remote teams
1 day
recovered weekly, every week
90d
to a self-managing team
// engagement pipeline

Start free. Escalate only if the data says so.

No annual retainers, no mystery scopes. Each stage has a fixed price, a defined output, and a clean exit. Most clients start with the Pulse Check and stop when the system runs itself.

stage_0

Discovery Call

$0 · 45 min

No pitch. You leave with 3 actionable fixes, whether we work together or not.

stage_1

Pulse Check

$770 · 1 week

Written diagnosis + prioritised 90-day roadmap. Three fixes worth the fee, or you don't pay.

stage_2

Implement

$2.5–6k/mo · 3 months

Done-with-you: the systems get built, adopted, and owned by your team.

stage_3

Fractional COO

from $7k/mo · $1.5M+ ARR

Senior operator runs your operations end-to-end, ~2 days/week.

01 · pulse check

Pulse Check — Operations Audit

$770one-off
1-week turnaround · guaranteed
  • Async intake + two deep-dive calls (1–2 h total)
  • Written ops report: bottlenecks & root causes
  • Prioritised 90-day roadmap
  • Live debrief call
  • Guarantee: three fixes worth the fee, or you don't pay
See the Pulse Check →
03 · fractional coo

Fractional COO — White Glove

from $7,000/morange $7,000–$10,000/mo by scope
~2 days/week · 3-month minimum · $1.5M+ ARR
  • Full operations management
  • Hiring, firing, and team management
  • Systems, reporting, vendor ownership
  • Senior operator vs a $250k+ full-time hire
See the Fractional COO →

The Pulse Check is guaranteed.

Leave with three fixes worth the fee, or you don't pay. You won't be left holding a deck you can't act on.

// system_components

Five components + your priorities.

Every deliverable stays with you when the engagement ends, unlike a retainer that evaporates when you stop paying. Here's what goes into the system:

Operations Audit
Full map of your current team structure, workflows, and bottlenecks. You see exactly where whole days of your week are going.
Remote Team Playbook
Custom SOPs for your specific team roles (ads managers, SEO specialists, link builders, account managers) rather than generic templates.
Hiring & Onboarding System
Role scorecards, interview frameworks, and a 30-60-90 day onboarding process. Stop hiring on gut feel.
KPI Dashboard
Track team output at a glance, without Slack check-ins or micromanaging. Know if things are on track in 10 minutes a day.
Weekly Async Check-in Framework
Your team runs their Monday standup without you. You review the summary in 30 minutes and spend the rest of the week on growth.

Book a free call to find the right engagement for your stage. The whole stack is included in a standard 3-month Implement engagement.

// 90_day_process

Diagnose. Design. Build. Transfer.

No long onboarding, no bloated retainers. Clear milestones, and the founder-load number falling week by week.

01weeks 1–2

Diagnose

Free discovery call, then the Pulse Check: two deep-dive calls, a written report, and a prioritised 90-day roadmap.

02weeks 2–3

Design

We agree the build order and operating cadence. Scorecards and KPI definitions are drafted for every role on the team.

03weeks 3–8

Build

SOPs, hiring system, KPI dashboard, and async cadence get built with your team, not dropped on them from above.

04weeks 9–12

Transfer

Ownership moves to your team. You review one dashboard for 30 minutes a week instead of chasing status in Slack.

// client_log

What founders say after working together.

[agency founder · digital marketing agency · 14-person remote team]"Andrew helped me completely rethink my hiring process. We went from two bad hires a quarter to zero in the six months since working together. The scorecards alone were worth it."
[saas founder · $120k MRR · 8-person remote ops team]"Your operational advice has proven invaluable – I recovered 12 hours a week in the first month. My SEO team now runs their weekly sprint without me. I didn't think that was possible."
[agency founder · google ads & seo agency]"You were the first person to actually act as a real sounding board – not just tell me what I wanted to hear. The workshop was epically useful. Implemented three things the same week."
// soc2 · saas only

SOC 2, without hiring a compliance function.

If enterprise deals are stalling in security review, SOC 2 is an operations problem: evidence collection, vendor management, process discipline. That's my day job. Run as a separate, fixed-scope engagement alongside or independent of the work above.

Readiness Assessment

$3,500–$5,000

Gap analysis against the SOC 2 criteria, a remediation plan, and a realistic timeline, before you commit to the full programme.

Full SOC 2 Program

$15,000

End-to-end programme management from readiness through a clean report: controls, evidence, auditor coordination.

transparent pass-through costs, no markups:
grc_software ≈ $10–15k/yr · independent_auditor ≈ $5k

// free_template

Steal the scorecard I deploy first.

The Employee Scorecard template (Google Sheets) is the first system I install in almost every engagement. It clarifies what each role is actually accountable for, sets 1–5 measurable KPIs per role, and gives you a monthly review that takes minutes instead of an awkward annual appraisal.

See it in action: the employee scorecard, explained

Get the template

google sheets · opens a copy in your Drive · no sign-up

// qualification

Be honest with yourself before booking.

High-ticket work only pays off when the fit is right. Check both columns.

this_is_for_you_if

  • You're a SaaS founder or digital-agency owner doing $800k+ in annual revenue (the bar sits higher for agencies)
  • You have 10+ remote team members and feel like the hub of every decision
  • You're losing at least a full day every week to management instead of growth and sales
  • You're willing to document, delegate, and let systems do their job
  • You want deliverables you own, not a dependency on a consultant

this_is_not_for_you_if

  • You're a solopreneur or freelancer: this work needs a team first
  • You're under ~$800k annual revenue: ops isn't your bottleneck yet, so take the free scorecard template instead
  • You want to outsource caring about the business: even a fractional COO needs an engaged founder
  • You're not willing to document processes or train your team differently
  • You think the problem is your team's skill rather than your systems (it's almost always the systems)
// start_here

Stop being the bottleneck. Start with the data.

Book a free 45-minute discovery call. No pitch: I'll map your bottlenecks live, and you'll leave with 3 fixes you can ship this week, whether we work together or not.

Book a Free Discovery Call