Part-time COO, roughly two days a week, taking full ownership of operations: team management, hiring and firing, systems, reporting, vendor and process ownership. A decade of operating experience inside SaaS companies and agencies, without the $250k+ full-time hire.
$7,000–$10,000/mo · ~2 days/week · 3-month minimum · founder-led companies at $1.5M+ ARR
White-glove means a handful of clients at a time and real authority over your operations. That only works at a certain stage. I'd rather point you at the right engagement than sell you the wrong one.
Past $1.5M ARR, the operational surface area stops fitting in a founder's head: three functions hiring at once, vendors renewing on autopilot, reporting that only exists when someone asks for it, and performance issues that linger because nobody owns the hard conversation.
The standard advice is "hire a COO": a $250k+ base, six months of searching, and equity, for a company that needs perhaps two days a week of genuinely senior operating time. The fractional model exists precisely for this stage: full ownership, part-time footprint, and a clean transition path to a full-time hire when the numbers justify one.
Before we start, we agree a written scope of ownership: what I own, what stays yours, and where the decision rights sit. Typically it covers:
A frank conversation about stage, fit, and whether fractional is even the right answer. If it isn't, I'll say so and point you at what is.
Written agreement on what I own, what stays yours, and the decision rights in between, including hiring and firing authority.
I join your cadence, take over the management rhythm, and meet every team member. The team learns quickly that ops has an owner.
Operations run end-to-end, ~2 days/week. You get a written weekly report and a monthly review against the KPIs we agreed.
The entry point is a free consultation: no pitch, no obligation. The scope of ownership is agreed in writing before anything is signed, the minimum is three months rather than a year, and everything is documented as we go, so nothing about your operations leaves if I do. If the fit isn't right, I'll tell you on the first call and point you to a lighter engagement.
At $1.5–5M ARR, most companies need roughly two days a week of genuinely senior operating time, not a $250k+ executive with bonus and equity found through a 3–6 month search. Fractional gives you the seniority without the payroll commitment.
And when you do outgrow the model, the transition is part of the job: I'll help you scope, hire, and onboard my full-time replacement.
Yes, because the first thing a good operator does is install systems that remove the need for constant presence: scorecards, reporting rhythms, decision frameworks, clear ownership. Management is leverage, not hours. The written scope keeps the footprint honest, and if your stage genuinely needs more, I'll say so rather than stretch.
Yes, full-cycle: role scorecards, interviews, offers, onboarding, performance management, and the hard exit conversations most founders postpone for months. Final decisions on senior roles carry your sign-off; the process, the paperwork, and the difficult meetings are mine.
Not on this engagement: at that stage, a fractional executive is usually premature and the money is better spent installing systems. Start with the $770 Pulse Check or the done-with-you Implement engagement (from $2,500/mo). Several current COO clients began exactly there.
You get a written ops report every week and a monthly review against the KPI set we agree up front: hiring pipeline, team performance, vendor spend, delivery metrics. Founders consistently report seeing more of the business than they did while running it, because reporting finally exists as a system rather than a memory.
Three months minimum, monthly thereafter, with 30 days' notice on either side. Because everything is documented as standard (SOPs, scorecards, reports, decision logs), an exit is an orderly handover to your team or to a full-time hire, not a cliff.
Implement is done-with-you: we build the operating system together and your team (and you) run it. Fractional COO is done-for-you: I run operations inside that system (the management, the hiring, the reporting) while you focus on product, sales, and vision. If you're not sure which you need, the free consultation settles it in 45 minutes.
Book a free consultation. We'll talk stage, scope, and fit, and if fractional isn't the right answer for you yet, I'll tell you exactly what is.
Book a Free Consultationfree consultation · written scope of ownership · 3-month minimum · from $7,000/mo