Implement is a 3-month done-with-you engagement with a defined set of deliverables: team scorecards, business scorecards, SOPs, a hiring system, a KPI dashboard, plus whatever custom systems your business needs. We build it alongside your team on a weekly cadence, at a pace you choose, until the week runs without you and you get one full day back.
from $2,500/mo · 3-month engagement · most popular: Standard at $4,000/mo
Every founder has a folder of consultant PDFs that changed nothing. The reason is always the same: change dropped on a team from above gets quietly rejected: new SOPs nobody follows, dashboards nobody updates, scorecards that feel like surveillance.
Done-with-you means the people who will own each system help build it. Your team drafts SOPs for their own roles with my frameworks; scorecards are agreed with each person, not imposed on them; the KPI dashboard is filled in by the team from week one. By the time we hand over, adoption has already happened.
The deliverable is a team that runs the week without you, not a folder of documentation.
Every engagement includes the template arsenal below, adapted to your business, plus whatever the Pulse Check says you need. Individual attention, not a group program.
A 3-month Standard engagement is $12,000, and unlike a retainer, every component above is yours to keep when we're done.
Every tier gets the full deliverable set and individual attention. The difference is build velocity: how many hours of hands-on system-building I put in each week. Hover or pick a point on the scale to compare tiers.
build_hours / week
Every engagement starts with the Pulse Check ($770), covered by its "three fixes worth the fee, or you don't pay" guarantee. Your deliverables are defined in writing before month one begins, and everything we build (scorecards, SOPs, dashboards, systems) is yours to keep, whatever happens.
The Pulse Check (if not already done), then the build order and cadence are agreed. Scorecards and KPI definitions drafted for every role.
SOPs, hiring system, and KPI dashboard get built with your team on the weekly cadence. Founder-load starts visibly dropping.
Ownership moves to the team: they run the standup, update the dashboard, and hold the cadence. You review for 30 minutes a week.
A good ops manager costs $70–120k a year, takes months to find, and, crucially, you'd be asking someone who's never designed an operating system for a company to build yours from scratch, while you manage them.
This engagement installs the system in 90 days for a fraction of one salary. Once it's running, a far more junior coordinator can operate it, or your existing team simply runs it themselves.
Yes: every Implement engagement starts with the Pulse Check ($770), either booked beforehand or folded into month one. Building before diagnosing is how businesses end up with beautiful SOPs for the wrong problems. The bundle (Pulse Check + 3 months Standard for $12,000) is the cleanest way in.
Resistance is what happens to systems imposed from above, which is exactly why this is done-with-you. Your team helps draft their own SOPs and agrees their own scorecard KPIs. In practice, remote teams are relieved: clear expectations beat guessing what the founder wants.
Managing that adoption is part of my job, not an add-on.
Plan for about 2 hours: the weekly (or fortnightly) call plus async reviews and decisions. That's the investment that buys back the full day (and more) currently going to management every week. If you genuinely can't find 2 hours, we start with the Pulse Check and fix that first.
Yes: tiers adjust at any month boundary. Teams commonly start Standard, then drop to Lite for month three once the heavy building is done. The deliverables don't change; only the weekly build velocity does.
The system is yours and runs without me. That's the point. Most clients continue with an optional light monthly check-in; some, as they cross $1.5M ARR, move up to the Fractional COO engagement. There's no auto-renewal and no lock-in.
Three protections: the Pulse Check that opens the engagement is refundable under its three-fixes guarantee; your deliverables are defined in writing before month one, so "done" is never a matter of opinion; and everything we build stays with you. The engagement is month-to-month after the initial three: if the value isn't obvious, you stop.
Book a call to scope your tier and start date, or begin with the $770 Pulse Check and let the data make the case.
from $2,500/mo · 3 months · deliverables in writing · every template yours to keep