// services & pricing

Start free. Escalate only if the data says so.

No annual retainers, no mystery scopes. Every engagement has a fixed price, a defined output, and a clean exit, and every deliverable is yours to keep. Most founders start with a free call, buy the Pulse Check, and stop when the system runs itself.

Book a Free Discovery CallCompare the engagements
// engagement pipeline

One spine, four stages.

I work with SaaS founders and digital-agency owners with 10+ remote team members and $800k+ annual revenue (the bar sits higher for agencies) whose growth has stalled on one thing: every decision, status update, and quality check still runs through them. You only pay for the stage you're on.

stage_0

Discovery Call

$0 · 45 min

No pitch. You leave with 3 actionable fixes, whether we work together or not.

stage_1

Pulse Check

$770 · 1 week

Written diagnosis + prioritised 90-day roadmap. Three fixes worth the fee, or you don't pay.

stage_2

Implement

$2.5–6k/mo · 3 months

Done-with-you: the systems get built, adopted, and owned by your team.

stage_3

Fractional COO

from $7k/mo · $1.5M+ ARR

Senior operator runs your operations end-to-end, ~2 days/week.

Plus a parallel track for SaaS teams selling upmarket: SOC 2 readiness & program management. ↓

// stage_1 · pulse check

Pulse Check — the one-week operations audit.

A fixed-scope diagnosis of where your time is actually going and what to fix first. Async intake, two deep-dive calls (1–2 h total), a full written ops report on your bottlenecks and their root causes, a prioritised 90-day roadmap, and a live debrief, all inside one week. Yours to keep and execute, with or without me.

Pulse Check — Operations Audit

async intake · two deep-dive calls · written ops report · prioritised 90-day roadmap · live debrief · 1-week turnaround
guarantee: leave with three fixes worth the fee, or you don't pay

Three fixes worth the fee, or you don't pay.

If the Pulse Check doesn't surface at least three changes worth more than what you paid, it's free. You won't be left holding a deck you can't act on.

// stage_2 · implement

Implement — where the systems actually get built.

The done-with-you flagship. Over a 3-month engagement we install team scorecards, business scorecards, SOPs, a hiring system, a KPI dashboard, and an async cadence your team runs without you, plus custom systems for your business. I sell an outcome and a cadence, not hours. Pick the level of hands-on you need.

tier · lite

Lite

$2,500/mofortnightly call + async · ~2 h/wk of build work
3-month engagement
  • You direct, your team executes between sessions
  • Structure, accountability, systems kept honest
  • Best when you have capable people who need cadence
See Implement →
tier · intensive

Intensive

$6,000/moweekly call + embedded · ~7 h/wk of build work
3-month engagement
  • Aggressive install: I run the operating cadence
  • Help hiring and ramping an ops manager to own it
  • The system outlasts the engagement
See Implement →
Bundle: Pulse Check + 3 months StandardThe cleanest path from diagnosis to a team that runs itself. Saves $770 against booking separately, so the audit comes free.
$12,000
// stage_3 · fractional coo

Fractional COO — white-glove operations ownership.

Senior operational leadership without a senior-leadership hire. I own your operations end-to-end, roughly two days a week (hiring, firing and team management, systems, reporting, and vendor ownership), and carry the weight of the decisions you're currently making alone. 3-month minimum, $1.5M+ ARR.

full-time coo
$250k+/yr
  • 6-month search, equity conversation, onboarding ramp
  • One shot at getting the hire right
  • Fixed cost regardless of the workload
fractional coo
from $7,000/morange $7,000–$10,000/mo by scope · ~2 days/week
  • Senior operator from day one, no ramp
  • Full operations management, hiring & firing included
  • Clean 3-month minimum, then month-to-month
See the Fractional COO →
// soc2 · saas only

SOC 2, without betting your roadmap on it.

When a deal stalls on "Are you SOC 2 certified?", you don't have months to learn compliance. I scope your SOC 2, own the project management and the auditor relationship, and bring in vetted GRC specialists for the compliance-critical delivery. If you're an agency or e-commerce business, you almost certainly don't need it, and I'll tell you so.

Readiness Assessment

$3,500–$5,000

Gap analysis against the SOC 2 criteria, a remediation plan, and a realistic timeline, so you know exactly what you're signing up for before you commit a dollar more.

Full SOC 2 Program

$15,000

End-to-end programme management from readiness through a clean report: controls, evidence, auditor coordination.

transparent pass-through costs, no markups:
grc_software ≈ $10–15k/yr · independent_auditor ≈ $5k

// qualification

Be honest with yourself before booking.

High-ticket work only pays off when the fit is right. Check both columns.

this_is_for_you_if

  • You're a SaaS founder or digital-agency owner doing $800k+ in annual revenue (the bar sits higher for agencies)
  • You have 10+ remote team members who know the tactics but can't run without you
  • You've become the bottleneck: every decision, status, and QA runs through you
  • You're willing to document, delegate, and let systems do their job
  • (SaaS) You're hitting SOC 2 as a deal-blocker as you sell upmarket

this_is_not_for_you_if

  • You're a solopreneur or pre-team: there's nothing to systematise yet
  • You're under ~$800k annual revenue: operations likely isn't your binding constraint yet
  • You want someone to make the decisions for you forever, not systems that scale
  • You're not willing to change how you and your team work
  • You think the problem is your team's skill rather than your systems (it's almost always the systems)
// start_here

Not sure which stage you're on?

Book a free 45-minute discovery call. Either way you'll leave knowing exactly where operations is costing you, and the single highest-leverage thing to fix this week. No pitch, no pressure.

Book a Free Discovery Call