Our Services

Audit - Business operations

WHAT YOU GET

  • 1 x async intake questionnaire (20-30 mins)

  • 2 x 60-minute discovery calls (founder and/or leadership)

  • Full written audit report with findings across five key areas

  • Prioritised operations roadmap — quick wins + 90-day actions

  • 1 x 60-minute debrief call to walk through the findings together

WHAT’S IN THE INTERVIEW & AUDIT REPORT?

This audit is a focused deep-dive into how your business actually runs.

Within one week, I will map these critical areas of your operation:

  1. Team structure — who owns what, where accountability breaks down

  2. Core processes — what's documented, what lives in someone's head

  3. Toolstack & automation — what's connected, what's creating noise

  4. Reporting & KPIs — are you flying blind or flying informed

  5. Founder dependency — where the business stops if you step away

DELIVERABLE

The output is a prioritised operations roadmap, focussing on the 3–5 highest-leverage fixes.

INVESTMENT

$399 for a limited time (normally $799).


Implementation - done with you

WHO IS THIS FOR

These packages are built for marketing founders running SaaS or digital agencies who are great at growth but hitting a ceiling because the operations can't keep up. You've scaled the revenue but the backend is struggling to keep up.

Let us get into the weeds with you and build what needs building, based on our audit findings.

WHAT YOU GET

We will jump on either a weekly or fortnightly call with you or your team.

We will project manage the highest-impact fixes behind the scenes - providing direction, expediting actions, building templates and systems.

Choose a level of commitment that suits you:

1. Thought partner - fortnightly calls, up to 2 hours per week of ideas and strategy discussion

2. Motivated - weekly or fortnightly calls, up to 5 hours per week of focussed action.

3. Urgent - weekly calls, up to 10 hours per week of focussed action and management.

Each session is working time - not just advice. You leave with something built, documented, or delegated.

WHAT WE WORK ON

The audit tells us where to focus. Typically that's:

  1. Team structure and accountability — so you're not the bottleneck on every decision

  2. SOPs and delivery systems — so quality doesn't depend on who's having a good day

  3. KPIs and reporting — so you can see what's happening without being in every meeting

  4. Hiring and onboarding — so new people get up to speed without draining your team

  5. Client operations — so delivery is predictable and retention goes up

INVESTMENT

From $1,700 / month, flexible pricing depending on how fast you want results.


SOC2 Certification

Need a SOC2 or ISO27001 certification to satisfy enterprise clients? We have been there and done that - let us work with you to build your security controls, work with auditors and obtain your certification.

WHAT YOU GET

We work with you to obtain SOC 2 certification. This means:

  • We build the system, based on how you already run your business. We will create the necessary policies and controls, and work with you to meet the evidence collection requirements.

  • You stay in control. It's your certification, your company. We walk you through every decision so you understand what you're committing to and why. You will likely need to implement additional annual actions to meet audit requirements.

  • We manage the auditor relationship. We've done this before. We know what auditors want to see, and we prepare your evidence so the audit is a formality, not a scramble.

  • You end up with a living system. When the audit is done, you'll have monitoring and processes that actually run.

INVESTMENT

Depending on your existing processes and documentation, your typical investment a SOC2 Type 1 certification is:

  • Our work $15,000

  • Annual GRC software costs $10,000 - 15,000

  • Annual audit costs $5,000

ISO27001 costs are typically 30% higher than SOC2 due to more stringent requirements.